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Important parameters -
after-sale service
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CPU series: Intel Core i5 12 Series Number of cores/threads: Ten cores/sixteen threads Product type: Home computer Chassis type: vertical Memory type: DDR5 4800MHz Hard disk capacity: 512GB Graphics card type: Fever independent graphics card Memory capacity: 8GB
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Warranty policy: National joint insurance, enjoying three guarantees service; The warranty period is 3 years (3-year limited warranty and door-to-door service) -
Customer service telephone: 800-810-8888 (9:00-18:00) -
Specific contents: For product failures within the scope of warranty, repair shall be taken as the solution principle. If feasible, we may try to diagnose and solve your product faults through the network, telephone or other remote help methods. The corresponding warranty period of products and components shall be subject to the relevant Product Warranty Information. The warranty period starts from the first purchase date of the product, and the purchase date is subject to the invoice date of the purchased product. If there is no valid invoice, the warranty period will be calculated from the date of production. If the product invoice date is later than the actual delivery date of the product, the warranty period starts from the actual delivery date of the product. Enter the official website>>