LeEco 2 Pro (X25 version/Jueji version/All Netcom) comments

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two point four
  • cost performance four
  • Performance Configuration two
  • Battery life two
  • Appearance and feel two
  • Photo effect two
  • Screen effect two

Unqualified quality, poor customer service

Most satisfied

The price is relatively cheap, but the quality is poor

Most dissatisfied

Poor product quality and customer service

summary

On August 18, as a result of the purchase of Le 2Pro on the official website of LeTV, the screen edge was obviously defective after arrival. The mobile phone received in early September after the exchange was more serious. The microphone was silent, and the mobile phone turned into a toy in a moment. The customer service was contacted several times to provide a reasonable explanation. The whole process caused the loss of our telecom card consumption and personal phone use, Only LeEco is required to compensate for direct economic losses. The problem has not been solved since September 13. The customer service personnel fooled the customer about his time. I seriously question the quality of LeEco's products, and I reserve the right to lodge consumer complaints with LeEco. How can LeEco make users feel comfortable using LeEco products?

comment 74 Like Published on: September 13, 2016