Zhang Xue

It is reported that at the end of 2023, the Shanxi Federation of Trade Unions will select Yingze District, the central city of the provincial capital, as a pilot project to build an unattended intelligent post office in order to promote qualified trade union service stations to gradually realize 24-hour "open" services. In addition, the General Manager of Shanxi Province continued to make efforts from construction standards, mutual learning and mutual inspection, online management, evaluation and delisting to promote the transformation of post stations from "have or not" to "have or not", aiming at the problems such as non-standard management and inadequate function of some post stations after a period of operation.

At present, network intelligent technology is deeply integrated into economic and social development, profoundly affecting the way of social governance, and also brings new opportunities for high-quality development of trade union work. The unattended intelligent chemical union post station is a beneficial exploration for the Shanxi Federation of Trade Unions to focus on the needs of the masses of workers, organically combine the network intelligent technology with the labor union service position resources, and provide employees with intimate, warm and accurate services.

The gate of the post station can be swept and opened immediately, and outdoor workers can enter and leave freely 24 hours a day; Install remote monitoring equipment and set up a call system to contact management personnel in case of emergency; Combined with the "Gong-e Post Station" small program, optimize and expand the post station service functions... The unattended intelligent post station, with its hardware facilities in place, personalized service in place, and intelligent upgrade in place, not only facilitates workers to "go home" at any time to rest, timely understand and participate in various activities carried out by the post station Self service mode also makes it easier and more comfortable for workers to rest. The improvement of the service efficiency of the post station has been fully reflected in the spontaneous cleaning of outdoor workers and the "self-management" of the station. Workers really regard the post station as their "home", and their sense of belonging to the trade union will also be improved in the process of role transformation from "guest" to "master".

More importantly, to operate the labor union post station in a networked, digital and intelligent way is also conducive to the labor unions at all levels to find out the actual work of the post station, and further improve the standardization and standardization level of service stations. In the background, the daily operation status of each intelligent chemical union post station has been transformed into objective and specific data, which not only helps the trade unions at all levels in their daily management and safety monitoring of the post station, but also provides objective and clear reference data for the "advance and retreat" of the post station, and urges the trade unions to take the initiative to rectify problems in a timely manner, optimize services, and build, manage and use the post station well, Ensure the standard and quality of the post station service.

Exploring more "digital and intelligent" service modes similar to the intelligent chemical club post station is to adhere to the work orientation of centering on employees, improve and improve the "inclusive+special" employee rights and interests protection and service system, and meet the connotation and requirements of the total number of intelligent construction projects. At the end of 2023, the All China Federation of Trade Unions issued the Action Program of the All China Federation of Trade Unions on the Application of Artificial Intelligence, officially launching the action of the All China Federation of Trade Unions on the application of artificial intelligence, requiring trade unions at all levels to accelerate the application of artificial intelligence as a key tool to serve the massive and diverse needs of workers. This is an important means to realize the leap forward improvement of the efficiency and capability of the trade union system. Trade unions at all levels should follow the principle of "service-oriented, systematic, brand oriented, innovative, digital and intelligent", enable the work of the trade union with network intelligent technology, vigorously improve the total capacity and level of trade union services, and let hundreds of millions of workers and masses enjoy the timely, efficient, accurate and intelligent services of the trade union.