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Fax software

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fax machine
This entry is made by Compilation and application of scientific encyclopedia entries of "Science Popularization China" to examine.
Fax software does not need traditional fax machine , a new type of fax method that sends and receives faxes directly through the Internet. Usually required Download a software , or send and receive directly through the website. Compared with the traditional fax method, it has the advantages of convenient use and resource saving.
Chinese name
Fax software
Foreign name
Program for Fax

catalog

  1. one brief introduction
  2. two Background
  3. ▪ History of Fax
  4. ▪ Traditional fax machine
  5. ▪ Fax software
  1. ▪ Problems in traditional fax
  2. ▪ Types of common fax software
  3. three Software Overview
  4. ▪ Usage
  5. ▪ Function introduction
  6. ▪ AOFAX fax sending function
  1. ▪ AOFAX fax receiving function
  2. ▪ AOFAX fax management function
  3. ▪ Other fax software management functions
  4. ▪ Optional function module
  5. four Fax software and developers
  1. ▪ Domestic fax software
  2. ▪ Foreign fax software

brief introduction

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Fax software is used to send and receive faxes via the Internet or client software, without the need for traditional fax machine A new type of fax mode. It is often necessary to download the client computer fax software, or send and receive faxes directly through the website.

Background

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Fax, as a means of communication that can transmit images and words at the same time, has become an indispensable communication tool for enterprises and institutions with its outstanding advantages such as timeliness, simplicity and security. However, at present, most companies send or receive faxes manually. Fax is still a resource that has not been managed yet, and the waste of time and money can not be ignored. People usually use various models of fax machine To send or receive faxes, if the fax resources of different departments cannot be configured and used evenly, it may lead to management confusion. [1]

History of Fax

The patent obtained by Scottish inventor Alexander Bain in 1843 is considered to be related to the emergence of fax machines Electric clock pendulum The first progressive scanning mechanism from front to back is made based on the knowledge of.
In 1861, the first fax machine Pantelegraph was sold by Giovanni Caselli. At that time, the telephone was not officially invented.
In 1924, Richard H. Ranger, a designer of RCA, invented wireless photogrammetry, or radio fax, which is the predecessor of today's fax machine. A picture of US President Calvin Coolidge was sent from New York to London on November 29, 1924. It became the first image sent by radio fax technology and began commercial application two years later. Radio faxes are still used today to send weather images and information.
Hellschreiber, an early fax method, was invented by Rudolf Hellin 1929 and was the pioneer of mechanical image scanning and transmission at that time.
The early fax machines used ammonia as the developer, and only later did they use special thermal paper.
In 1985, Dr. Hank Magnuski, the founder of GammaLink, made the first computer fax expansion card GammaFax.
Most of the current fax machines use inkjet or laser printing. [2]

Traditional fax machine

PSTN line of telecom shall be available and purchased fax machine Or a modem (must have a computer) can send and receive faxes through the PSTN line of telecommunications;
Disadvantages: waste Consumables , the sending time is slow, and the fax is not clear enough;
Advantages: The fax quality is stable, and the success rate is above 95%;

Fax software

Advantages: 1. Convenient use: break through space restrictions, and send and receive faxes whenever and wherever you can access the Internet.
2. Resource saving: no need fax machine , save paper, toner, etc Consumables ； Reduce equipment maintenance costs; The charge is generally cheaper than traditional fax.
3. Easy to manage: It is easy to realize functions such as fax group sending and scheduled sending; prevent Spam ； Fax is an electronic document, which is easy to query, manage and save.
4. Security: The fax sending address cannot be hidden, the content cannot be tampered with, and the fax will not be intercepted during transmission.
5. Multi functionality: It can realize document fax, document encryption storage, remote business negotiation, online collaborative office and other businesses.
6. Billing management: The fax software billing management function can automatically charge each fax and display it on the account in real time for future cost statistics.

Problems in traditional fax

Fax software
With the increasing traffic volume of information, the problems in the use of traditional faxes are increasingly exposed: 1. The paper consumption is staggering: after a document is generated from a computer, it must be printed before it can be transferred from fax machine Send on. In addition to receiving normal business faxes, they also receive a large number of fax advertisements every day, consuming a lot of fax paper and ink cartridges
2. Manual sending, low efficiency: if several people want to send and receive faxes at the same time, they have to wait in line, which will waste a lot of valuable time. If a fax is sent to 10 customers, it will be sent 10 times repeatedly, which is inefficient.
3. Poor confidentiality: due to fax machine The received documents will be printed out in a timely manner so that anyone can see them, which is not conducive to keeping business secrets.
4. Chaotic fax management: fax archiving, fax statistics, fax retrieval, etc., the relevant management is far from meeting the requirements of enterprise informatization construction.
With the acceleration of informatization, ERP (Enterprise Resource Planning) CRM (Customer Relationship Management) OA (office automation) has become a familiar vocabulary. "paperless fax", "fax software"“ Fax server ”As an indispensable part of information construction, the use of fax software (fax server) to manage fax has gradually come into people's vision.

Types of common fax software

one WaveFax Fax server software solution
Realize the automation of the whole process of fax document interaction, and manage the whole fax process through the fax server software.
2. Aofax Enterprise Fax Software and Fax Solution
The home-made software conforms to the workflow of domestic large and medium-sized enterprises, and sends and receives fax software through CS conversion, boards and cards.
three EastFax Fax software and fax server solution
It can send and receive faxes directly on the computer, and send and receive faxes remotely.
4. Xinhu computer fax [Faxnow] 2.6
Domestic simplified Chinese version passed Modem Send and receive fax software.

Software Overview

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It is based on the above background that we conduct in-depth research on enterprises Paperless office AOFAX enterprise level fax software has been customized for all kinds of enterprises and public institutions based on the needs of and enterprise specific workflow. The basic principle of fax software is to deliver the fax documents to be sent to the corresponding fax through the network (Internet/LAN) Server As long as the user submits successfully, the subsequent work will be handled by the fax server. Users do not need to install any software, as long as they can open IE browser You can send and receive faxes. The operation is very simple. Of course, you can also install the client software or mail To send and receive faxes.

Usage

Taking full account of the differences in users' usage habits and application environments, AOFAX also provides users with a variety of usage modes for free choice:
1. Send and receive faxes through IE browser
 Safely view or download the received fax.
 Real time fax transmission.
 Submit tens of thousands of faxes at a time.
 Detailed fax transmission can be viewed.
 Check your faxes at any time - don't worry about misplacing or losing faxes.
2. Send and receive faxes through AOFAX client
 Use the existing AOFAX client to organically combine with your existing business systems (such as ERP, CRM). For files generated through ERP, CRM or other systems, just click "Print" in the system and select the virtual printing end of AOFAX, then call the AOFAX client to send faxes.
 If you receive a new fax, the AOFAX client can remind you of the new fax through voice and animation, so as to prevent you from delaying important faxes.
3. Send and receive faxes via email
 Use your existing email to send and receive faxes - simple and friendly.
 The received fax is quickly forwarded to your email in the form of attachment.
 The results sent will be fed back to you via email.

Function introduction

Basic functions
Scheduled sending: AOFAX supports sending faxes at the time specified by the customer. Users can choose to send faxes in groups when the line is idle or the communication fee is favorable; The timing function can also solve the problem of time difference for international faxes.
 Failed retransmission: when using AOFAX to send a fax, the system automatically determines the status of the other party Busy tone According to the predefined retransmission interval time and the number of retransmissions, automatic retransmissions are performed under different conditions such as unanswered, midway interrupt, etc.
 Automatic queuing: When AOFAX sends faxes, it can automatically queue according to the priority of faxes selected by the user. At the same time, it can automatically select different priorities according to whether the submitted jobs are group jobs or single jobs to ensure that each job can be sent out in the most efficient and orderly manner.
 Customized voice process: AOFAX can record your favorite prompt tone according to the user's needs when sending a fax, and can be a prompt tone in multiple languages; When receiving a fax, users can also record personalized welcome words and define their own fax extension numbers.
 Automatic distribution of fax reception: When AOFAX receives a fax, it can automatically distribute the received fax to the employee's mailbox according to the pre-defined routing rules. It can also automatically distribute the received fax according to the ISDN/ID routing rules Auto Save To the mailbox of the corresponding DID called fax number; It can also be sent to the corresponding mailbox according to the DTMF extension number of the other party according to the routing rules of DTMF secondary dialing; It can also be sent to the corresponding mailbox according to the channel routing rules according to the different route channels of the received fax.
 Internal forwarding: AOFAX supports forwarding faxes directly between different employees within the system to reduce communication costs; At the same time, the received fax can also be transferred to the entered EMAIL mailbox.
 Address book management: AOFAX provides a powerful address book management function, so that your customer contact information can be easily managed, and you can select the address book or select the corresponding contact person from the address book for fax transmission; When receiving a fax, you can also automatically match and display the corresponding contact name according to the caller number of the other party.
 Mass fax sending: AOFAX supports a powerful mass fax sending function. Users can easily use AOFAX to send thousands of faxes by importing the contact fax number to be sent into the address book, and each mass fax has a clear result report, and can support the use of EXCEL form Formal derivation of.
 Automatic document conversion function: AOFAX supports users to submit DOC, XLS, PPT, PDF, TIF, BMP, JPG, RTF and other documents directly. In B/S mode, the client does not need to install any software Server Automatically convert the document directly to a fax format file for sending.
 Garbage free fax: AOFAX can automatically identify the calling number of each fax, set the designated fax number as the garbage fax source, and automatically identify the fax sent by the number.
 Fax cover function: AOFAX can automatically generate a fax cover. After the user registers the cover (WORD file), just select the required fax cover. AOFAX can automatically generate a fax cover according to the information entered by the user and send it with the fax body.
 Add recipient information: The AOFAX system supports the display of the recipient's name, company name and other information in the fax, whether in group or single fax header For the recipient to identify.
Query statistics Functions: After using AOFAX, employees can perform multiple combined query, statistics and summary functions such as job query, list query, receipt query, etc. by time, recipient, number, etc. to facilitate fax management.
 Communication parameter customization: AOFAX can set a variety of communication parameters according to employees' needs, including: retransmission interval, retransmission times, fax transmission/reception accuracy, fax sign (SID), fax tone detection duration, etc., so that AOFAX has high flexibility in receiving and sending faxes.
 Multiple sending methods: AOFAX is based on B/S, but supports both C/S and E/S modes. Users can choose to send documents by fax on the WEB page; You can also directly open the document to be sent and select AOFAX Virtual printer Print and send according to the input information in the pop-up dialog box; You can also select file sending in the AOFAX client; You can also enter relevant information directly in OUTLOOK and FOXMAIL, submit it to fax and send it.
 Electronic signature, seal and editing functions: AOFAX has electronic signature, seal and fax editing functions no matter whether you use the B/S function or the C/S function. As long as users import the image file of the seal into the system, AOFAX can easily seal and sign on the fax file.

AOFAX fax sending function

Free fax sending, drag fax sending, designated fax page sending Web sending fax, remote roaming sending fax, timed fax automatic sending, multi format fax file sending, fax external forwarding, fax group sending, fax internal forwarding, one click scanning sending fax, support for internal phone sending fax, file consolidated sending fax, automatic IP sending fax, fax custom header sending, fax automatic reminding, send fax voice prompt Fax cover page, fax failure retransmission mechanism, fax priority sending, designated line sending fax, fax signature sending, fax automatic load balancing sending, and mail sending fax.

AOFAX fax receiving function

Free fax reception, mail reception, roaming reception, personalized fax voice prompt, fax attendant management, automatic fax printing, fax distribution according to extension number, Web reception, public fax distribution, fax distribution according to line, fax distribution according to call number, manual fax reception, fax receipt reminder, fax proxy function.

AOFAX fax management function

Fax user management, fax user authority management, fax user level management, direct transmission electronic documents, fax statistics management, fax list query management, fax phonebook management, fax public phonebook management, fax common contact management, fax receiving and sending speed setting, fax receiving and sending mode management, close integration with AD, comprehensive fax backup, real-time fax status monitoring Fax electronic signature and seal, fax classification management, fax editing function, obtaining historical fax, AOFAX recording function, remote control, internal instant chat, fax software secondary development interface, group fax solution.

Other fax software management functions

Employee account management: AOFAX can manage employees by department. The system supports the registration of employee information, the allocation of receiving numbers, and the addition, deletion, query, modification, and management of employee accounts.
 Perfect permission management: AOFAX can assign and manage different permissions for each account in the system, such as fax sending permissions (none, local, domestic long-distance, international, etc.), Fax2Email and Email2Fax permissions, SMS sending and receiving permissions, electronic stamp permissions, SMS notification permissions, etc.
 Archiving and backup functions: AOFAX can archive and backup faxes sent and received according to the time, and the archived faxes can be queried from the historical query, thus maintaining the efficiency of the database.
 Operation log query: The AOFAX system automatically records all the user's key operations such as deletion, modification and update, and stores them in the database, system administrator It is convenient to query from menu To query.
Query statistics Summary: AOFAX system administrators can easily query, count and summarize faxes and SMS messages that have been sent and received in the system through the administrator's account number, time, calling number, called number, department, etc. For example, with the billing module of AOFAX, cost statistics can be more convenient.
 Server status monitoring: The AOFAX system administrator can monitor the status of the AOFAX server through the WEB mode, such as pending tasks, retransmission tasks, sent tasks, received tasks, server running status, etc Real time monitoring 。

Optional function module

 Real time billing module: AOFAX's billing module can easily define various billing strategies, and calculate the cost of each fax accurately in real time, so that users can clearly conduct cost statistics.
 Process approval function: AOFAX's process approval function enables the faxes sent by users to automatically flow to the designated approver according to the pre-defined process, which is reviewed or stamped and signed by the approver before sending; System support process Visual design Function, effectively improving the management efficiency of the company.
 EMAIL gateway : AOFAX and enterprise existing Mail system It can be organically combined to facilitate Email feedback, receiving fax to email Fax2Email, and faxing Email2Fax through the Email system.
 SMS SMS gateway : AOFAX's short message gateway module can organically combine AOFAX and SMS messages, and conveniently realize the functions of short message feedback, receiving fax short message reminder, sending fax short message notification, even receiving short messages, mass sending short messages, etc.
 Voice Voice gateway : The voice gateway module of AOFAX can send the user's pre recorded voice recording through AOFAX to realize voice notification, voice group call and voice message function.
 LDAP server: AOFAX's LDAP server function module can realize Fax server The user information of is synchronized with the user information in the LDAP server of enterprises (large enterprises or super large enterprises), which makes it convenient for enterprises to User account Unified management of.
 Personalized voice: AOFAX's personalized voice allows users to record their own receiving fax prompt tone, and users can record a voice upload by themselves; You can also dial a specific number by Telephone Direct voice recording; At the same time, you can also record rich sending prompt tones, and users can record corresponding voices according to different area codes or country codes.
 Fax On Demand: The Fax On Demand function module solves the paper fax of enterprises. The user will fax the paper through fax machine dial Fax server The fax server can send the fax directly by entering the relevant information under the voice prompt, saving the trouble of scanning the paper fax.
 On demand fax module: AOFax on demand fax module is a functional module that can provide 24-hour self-service fax service. For customers fax machine Call the hotline of AOFax fax automatic reply system, and enter the data number under the guidance of system voice to get the required fax data. The whole process is simple and fast without manual intervention, and the services provided are completely free from geographical and time constraints. Using AOFax fax reply system can save you time and money.
 Port monitoring: AOFAX's port monitoring function provides users with the ability to view the use of ports for a period of time through graphics. (Suggestion: This function is suitable for more than 48 channels Fax server ）
 TTS Voice gateway : AOFAX's TTS voice gateway allows users to enter text directly, automatically convert it into voice files, perform voice group calls, voice notifications, and even call for payment.
 IP remote interconnection module: The remote interconnection module of AOFAX enables the interconnection between AOFAX distributed in various branches of the enterprise. Long distance fax can be transmitted through the enterprise's internal IP data network first, thus saving a lot of long-distance telephone costs for the enterprise.
 T.38 IP real-time fax: AOFAX can support the T.38 IP real-time fax function on the new generation NGN network, so that AOFAX does not need to fax card , directly through IP data Network access NGN network for fax receiving and sending.

Fax software and developers

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Domestic fax software

AOFAX The global originality of fax software has replaced the increasingly popular new fax terms such as paperless fax, electronic fax, digital fax, network fax, fax system and fax server. AOFAX fax software can realize high-speed free fax sending and receiving, automatic fax sending and receiving, forwarding, distribution, and mass fax sending. In a real sense, it can achieve low-carbon, environment-friendly, paperless fax sending and receiving, and can send and receive faxes anytime, anywhere, at will. The computer sends and receives electronic faxes without paper, and the network roaming sends and receives free faxes. You can send and receive electronic faxes through the client fax software (C/S), web page (B/S), and mail. Green and environment-friendly paperless fax oriented to receiving and sending faxes and no longer consuming materials [3] ！ AOFAX paperless fax series products have won the national invention patent, software copyright, Shenzhen excellent software, China's 100 best new products, outstanding products of the High tech Fair, national quality inspection qualified products, China's most innovative brand and other honors. Among them, military series products have passed the military appraisal, won the Military Science and Technology Progress Award, and have been equipped in a number of A team units.
35FAX enterprise level fax service and fax software is an integrated communication platform created by Shanghai Aorong for enterprises to realize paperless fax, improve communication efficiency and reduce operating costs by taking paperless fax as the core, integrating mail, SMS, voice and other communication methods, based on full research on the workflow of domestic large and medium-sized enterprises. The open design of 35FAX can facilitate the integration of your existing application systems (such as CRM, ERP, OA, Call Center, etc.) with 35FAX. 35FAX provides DLL, COM, Web Service, JAVA and other API interfaces, and the API of 35FAX is powerful. Fully considering the requirements of the application system, any application program can easily integrate with 35FAX in the shortest time, and build a smooth communication bridge between 35FAX and your existing application system.
WaveFax is a fax server software system and fax document solution successfully implemented by WaveFax Technologies in domestic large financial institutions, governments and nearly 100 Fortune 500 enterprises in China over ten years. Through effective integration with business processes, WaveFax helps your enterprise optimize the interaction process of fax documents, improve the management of fax documents, automate the processing of fax documents, and provide all possible fax functions: desktop fax, web fax, mail integration, data extraction, workflow, development customization and other fax applications. WaveFax can provide fax solutions that meet the needs of business development for both small business departments and large organizations. [4]

Foreign fax software

Symantec's winfax has powerful software functions and rich settings, combining fax, voice and ocr（ Optical character recognition ）It is very suitable for professional occasions. The software is in English. Microsoft Fax in Chinese is a Chinese fax software attached to Windows 95/98. It is a component of Microsoft Exchange in Chinese. In Windows 95 environment, Microsoft Fax can control panel "Add/Remove Programs" installation in; In the Windows 98 environment, Microsoft Fax can only be installed manually. The installation file is located in the "oldwin95" directory of the Windows 98 installation disk.
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