1. First, check whether the phone has enabled the super power-saving mode (some phones support this function). If so, please turn off and restart the phone, and turn on the wireless network again to try to restore the connection.
2. Secondly, check whether a third-party power-saving software is installed in the phone.If it is installed, please check whether there are network related settings, cancel these settings and try to connect again.
3. In addition, you can try to use other phones or devices to connect to the same WiFi network to eliminate problems with WiFi itself.
4. If the problem still cannot be solved, it is recommended to restart the router or restore it to the factory settings, and then dial in again.When resetting WiFi, please follow the guide, or consider replacing a new router to achieve dial-up networking.
5. If the above steps have no effect, it is recommended to contact the broadband customer service to confirm whether the broadband account is abnormal, such as arrears.If necessary, please recharge the broadband and try dial-up connection again.
6. In addition, when connecting to WiFi, if the WiFi name contains Chinese characters, please consider changing it to an English name or a combination of English and numbers before connecting.
7. Finally, if the problem cannot be solved after all the possible reasons above are eliminated, it is likely that the mobile phone system has a problem.It is recommended that you back up the data and restore the phone to the factory settings or refresh the phone to try to solve the problem.
