1. First, we need to confirm whether it is the Huawei sports health app version.It is recommended to try to update Huawei Sports Health App to see if the problem can be solved.
2. Check whether the Bluetooth connection between the bracelet and the mobile phone is normal.If it has been disconnected, please try to reconnect the bracelet and Bluetooth.
3. Troubleshoot the hardware problem of the vibration motor.It can be judged by checking whether there is a vibration reminder when the alarm clock and the machine are turned on and off.If there is no vibration warning, it may be that the vibration motor has failed and needs to contact after-sales service for repair or replacement.
4. Check the no disturbance mode settings.Make sure that the incoming call time is not within the time period when the Do Not Disturb mode is turned on.In the no disturbance mode, the bracelet will not be vibrated.
5. Pay attention to the headset position.When the headset is not placed in the wrist strap, the bracelet will not be able to remind you of incoming call vibration.
The above are some solutions to the problem that Huawei's bracelet does not vibrate when you call. Please try one by one according to the specific situation, and contact after-sales service in time for further help and support.
The smart bracelet is unable to vibrate when there is a call. It is recommended that you check whether the Bluetooth of your phone is turned on normally, and the app of the bracelet must be locked to run in the background. If the app is turned off, the bracelet will not have a vibration reminder.
