Pinduoduo merchants can call buyers, but it depends on whether buyers are willing to accept such calls.Generally speaking, if the buyer is willing to accept such calls, the buyer's phone will work normally.
Pinduoduo merchants can't see customers' phone numbers.It is set to protect the buyer's information.If the merchant wants to see the phone number of the buyer, the merchant will enter the corresponding order page in the background and click the copy address to see the phone number.
The specific operation process is as follows: 1. Log in to Pinduoduo merchant background and find "order query".After you see the store order, you can ship it. 2. Then enter the page to be shipped. After you see the order to be shipped, find it on the far right and click the "View" button to view the details of the order.Then go to Alibaba or other consignment websites to place an order and fill in the recipient's name, phone number, address and other information of your customer. Once the seller has delivered the goods, directly copy the order number and logistics company and other information. 3. Enter the details page of Pinduo multi customer order, and click the "Shipment" button in the upper right corner.Then a small window will pop up to upload the express bill number. After we fill in the relevant information, we can confirm the shipment. 4. If the order is delivered successfully, a "successful delivery" message will be displayed at the top of the page. You just need to wait for the buyer to sign for it, and you can give an appropriate return visit to the customer's experience of using the goods, so that you can understand the quality of the goods. 5. If you encounter after-sales problems, you must carefully consult the details of the problem, so that we can find the source manufacturer to deal with after-sales problems.
It is not normal, but it may be that you need to fill in your mobile phone number in order to send mail to you. It is recommended to ask clearly what your mobile phone number is.