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My mobile phone Huawei nova3e's Bluetooth has not been able to connect to a device, but other mobile phones can connect to that device. What should I do

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My mobile phone Huawei nova3e's Bluetooth has not been able to connect to a device, but other mobile phones can connect to that device. What should I do
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mobile phone Huawei Huawei nova 3e

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Huawei nova 3e All Netcom 4G smartphone Nova3e black 4+64G Mobile All Netcom 4G

Huawei nova 3e All Netcom 4G smartphone Nova3e black 4+64G Mobile All Netcom 4G

[Distributor]   Jingdong Mall

[Product price]   RMB 899

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My mobile phone Huawei nova3e's Bluetooth has not been able to connect to a device, but other mobile phones can connect to that device. What should I do

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