Supported Browser

The NCBI web site supports the current release of Chrome，Firefox and Safari，and the previous two versions.It also supports the current release of Microsoft Edge.“Supports”means that NCBI will actively work to identify and fix bugs。

Tricks&Tips to Resolve Webpage Errors

To resolve page load errors

Due to the complexity of the modern Internet，digital traffic flow can be intermittently disrupted in a number of places.These transient disruptions may cause your browser to display and/or cache incomplete or corrupted pages.Clearing your browser's cache and history can fix these problems.Please the the the the可回收段belowfor instructions on how to do this。

可折叠的电缆错误

If you see a message that specificallymentions being“Blocked for Possible Abuse”，please note that the“Access Denied”error message is not meant to imply any maliciousness on your part.Because of the prevalence of firewalls，a single IP address may represent many users，all of which will be affected if we block the firewall's IP address。

If this does occur，please send a message toinfo@ncbi.nlm.nih.gov窗体变形：

• The exact error message you are seeing.Please cut and paste the entire error message into your next reply，including the“Client Address：”field。
• The exact URL you are trying to access。
• A description of what you are attempting to do。

With this information，we will be able to unblock your system and，depending on the specifics of the case，can also offer advice about how to access our data in ways that will prevent future blocks。

启用JavaScript

ast NCBI web pages require JavaScript in order to function as designed.To fully access all of the website's features，JavaScript must be enabled in your browser。

To enable JavaScript in your browser:

• Please see theJavaScript support page for Firefox。

启用Cookies

A“cookie”is a set of data stored by a web server on your computer.See theNLM专用策略for additional information.NCBI uses cookies to record information about your interactions to support key functions of NCBI web pages.For example in PubMed and other NCBI databases，cookies enable interactive features such as Preview/Index，Clipboard，History，MyNCBI and paging through results。

目标节点：

• Please see the焊缝支撑板。

For more information on your specific browser's cookies，please consult your browser's documentation.If you have problems using cookie-dependent features of PubMed even after enabling cookies，possible reasons may include:

• Cookies are blocked by your provider or institution.Check with your Internet provider and/or the system administrator at your institution to see if cookies can be accepted.Even if you have them enabled in your browser，if they are blocked by your provider or institution（e.g。，by a firewall，proxy server，etc.），cookie-dependent features of PubMed will not work。
• Your computer's date and time settings are incorrect.Check your computer's time settings to ensure that they are correct。

清除History and Cache&Adjusting Privacy设置

Modern browsers store copies of viewed web pages in a cache so that，if requested again，these pages can be viewed more quickly.However，if a page does not load completely or correctly， your browser may store a corrupted version of the page that will be shown you attempt to load the page again.Clearing a browser's cache will fixthese problems，and should always be afirst step when confronting page load errors.In some cases clearing a browser's history may also fix theproems。

Clear Browser Cache

• Please see the支持页面。

Clear Browser History

• Please see the支持页面。

Modern browsers also allow“private browsing”，which prevents certain types of data flow and storage.Some stringent private browsing settings may disrupt data flows that the NCBI web site needs in order to function properly.Ifyou cannot access NCBI web pages even after clearing your browser's cache and history，you may want to consiadder justing your s。

Adjust Browser Privacy设置

• Please see thePrivacy settings support page for Firefox。

访问密钥

To assist users who may not have a mouse，trackball or touch mechanism to control a browser's cursor，NCBI has enabled the use of Access Keys for easier keyboard navigation of common links and page elements within the NCBI website。

Because each browser implements Access Keys differently，we have also provided a list of Browser Access Keys and actions。